The service provided by the staff was remarkable, but

the room cleanliness could be improved. The amenities were impressive, especially the breakfast buffet, but I noticed some dust and unemptied bins. Overall, I appreciated the welcoming atmosphere and the great hospitality from the team, especially Chef Darius.

Unforgettable Stay with Exceptional Service

We enjoyed an incredible 3-night experience! Staff went above and beyond, even assisting us during a mishap with our ride. The Deluxe King Room was spacious with a heavenly bed and a large sofa, perfect for relaxing. Pro tip, Arrive early for breakfast to avoid long lines!

i had a wonderful stay at this hotel. the room was spacious and exceptionally comfortable, and the breakfast featured a great variety of local and international dishes. their free buggy service to the nearby mall was a delightful bonus during our walks.

gym was a bit too crowded.

The pool was AMAZING! I loved lounging all day with sun and shade. The tepid saltwater took some getting used to. The staff were friendly, but the play area for kids could use more toys. 😊

I had an excellent stay with spacious rooms and an excellent pool. The breakfast was a highlight, with a great variety each day. Free buggy service to the nearby shopping mall was very convenient. Staff were friendly and attentive. I highly recommend this place! 😄

Spacious family room with issues using our main credit card.

Incredibly spacious rooms with a huge sofa for lounging and an excellent pool. Loved the stunning gym and the complimentary welcome snacks!

great location but service could be better

The staff were genuinely friendly, greeting us with warm smiles every day. The spacious room offered a fantastic city view which made our stay more enjoyable. The buffet breakfast had a wide variety of options, truly something for everyone.

Though the check-in process took longer than expected, it didn't overshadow the overall experience.

Great for families needing a clean space

I stayed in a spacious family room with a fine view from the top floor. It was great that they offered a free shuttle to a nearby mall which saved us a lot of time. The welcome chocolate really hit the spot.

It wasn't cheap but still acceptable given the quality.

The Executive Two Bedroom Suite offers towering views and spacious layouts that bring a comfortable vibe for groups. Unique touches like the modern kitchen setup made it easy to settle in after a long day.

One major drawback is the limited dining options with only one restaurant on-site. additional culinary variety would enhance the experience. Housekeeping isn't daily, which could be inconvenient for some—running low on toiletries after two days is a bit annoying. Also, a weighing machine and laundry baskets in the bathrooms would be practical improvements.

Amazing, Amazing, Amazing

I had the most fabulous three nights! The breakfast spread was grand, fresh pastries lined up next to hearty dishes. I was in brunch heaven! The outdoor pool was a tropical paradise, and I loved lounging in the sun while sipping on refreshing drinks.

100% recommend 💕💖

The Chatrium Grand Bangkok impresses with spacious rooms and attentive staff, creating a welcoming atmosphere. While the breakfast was delightful and had a variety of options, the lack of daily room cleaning was disappointing. It would also be nice to enhance the kids' club experience for families.